Settings
Reminders and client emails
Turn on staff device alerts and client reminder emails from Settings → Reminders.
Last updated 2026-09-05
Reminder emails are not on Hours. They live under Settings → Reminders.
Staff alerts
Turn on device alerts so staff get a ping for new leads and bookings. Enable this during first setup if you want those pings immediately.
Client emails
Settings → Reminders → Client emails controls reminder mail before a visit. Booking and cancel confirmation mail still goes out when online booking is on.
If nobody is receiving reminders, confirm the visit is upcoming, the client has an email, and Reminders is enabled for that location.